Tips & Tools

How to Select a Contractor For Your Protection “Reputation - Stability - Workmanship”

Bank Financial Stability

Is your contractor financially stable? Is he listed with Dun and Bradstreet? Can he produce credit references?

General Liability Insurance Certificate - Not "Self-Insured"

You need to know if your contractor carries general general liability insurance for both commercial and residential projects. A sizable contractor will carry no less than $500,000...and usually around $1,000,000 of coverage. If you contractor's insurance policy cannot cover potential damages, then the contractor would be personally liable. If he cannot cover the damages himself, you will again have no legal recourse and will end up paying for the repairs or even a new roof yourself. Over three-fourths of roofing companies do not carry proper insurance coverage to protect you against losses.

Supplier "LIEN WAIVER" Letter…UP FRONT

Don't be fooled, some might promise you a lien waiver letter, buy you must demand that it be given to you UP FRONT, before the job begins...and certainly before you make your first payment. Very few contractors will be able to provide this ultimate level of consumer protection for you.

Current References

All reputable roofers carry pre-printed lists of references…that includes customers from 1 to 5 years ago. Also, ask for suppliers, business references, etc.

There's Only a Circumstances Where You
Should Give Cash Up Front…And Only 2:

Reputable roofing contractors will not need cash up front for 99% of all jobs they do. The only circumstances that would make it necessary are if you special order non-returnable roofing materials, or insurance does not cover your repairs and you have questionable credit. Be careful of contractors who ask for money up front, especially if your roof is standard wood, composition, or tile shingles. This is the number one area of fraud among contractors.

Trade Association Certificates of Standing

Belonging to trade associations implies some quality and ethical integrity on the part of the contractor. Associations like the National Roofing Contractor Association and the Better Business Bureau.

Use Only Certified Installers On Your Roof

You want an experienced roofing crew that knows the manufactures specifications and completes the job in a timely manner.

Compliance to Manufacturer Installation
Guidelines Quality Inspection and Warranties

Insist on a final inspection and the manufacturer and workmanship warranties in writing after the job is completed.